Stop normal use immediately
Deleted data may remain until new information overwrites the same space. Browsing, updates and installations can all write to the drive.
- Shut down the computer if the deleted files are on its main drive.
- Remove a memory card or USB drive safely.
- Do not copy new files onto the source.
Check simple locations without changing the source
Look in the Recycle Bin, cloud-service trash and version history from another device where possible. Confirm whether a sync service moved or removed the file across devices.
- Recycle Bin or Trash
- OneDrive, Google Drive or Dropbox deleted items
- Email attachments and sent messages
- Existing external backups
Avoid installing recovery tools on the affected drive
The installation itself can overwrite the data you want. Recovery results must also be saved to separate storage.
- Do not install to the source drive.
- Do not recover back to the source.
- Do not run repair utilities on a clicking or failing drive.
Prepare useful information for assessment
The time of deletion, file type, folder, storage device and any later use help estimate the safest route.
- What files are missing
- When they were last seen
- What happened next
- Whether encryption or cloud sync is used
Frequently asked questions
Can deleted files always be recovered?
No. Recovery depends on whether the data has been overwritten and the storage technology involved.
Are SSD deletions different from hard drives?
Yes. SSD management features can reduce the window for recovery after deletion.
Can cloud files be restored?
Sometimes through trash, version history or provider support, depending on the account and retention period.